Is aware of their internal emotional states, blocks and resources, and how to work with them to be more effective

Recognizes the influence of their own culture on their values and behavior and respects other’s cultural influences

Uses their personal values, vision and preferences to guide them toward goals, take initiatives and strive to improve

Makes the right decisions about how to act and behave most effectively in any given situation

Recognizes and respects each person’s feelings, needs and values behind their surface behavior, and is able to bridge the gap to support team effectiveness

Listens empathetically and interacts effectively