Delphin, Inc.

 

Delphin means dolphin in German. When we are asked why we named our company after dolphins, we answer with a story about how dolphins work:

In a research project In Florida, dolphins teach swimming. They first play with the children, teaching them in a safe environment and through play to know the water. Then the dolphins back off and observe the children experimenting with what they have learned. At times the children struggle a bit. The dolphins watch intently and allow them to experiment, discover, and learn. Only when a child is in danger or too frightened to profit from the experience does a dolphin swim up to the child and give him or her a slight nudge in the right direction.

Delphin designs a learning structure that creates a sense of play and discovery, a safe place for risk. We create a learning design that allows our clients to develop in the direction they want to go. We allow them to learn from both their mistakes and successes with the support of the facilitator in training, a coach, or a consultant in teams, at meetings, etc. When necessary, we are there to nudge them in the right direction, to open up new possibilities, to question mental models and to ensure safety throughout the process.

 

Gail Heidenhain, president of Delphin, Inc., has been consulting on the people side of the business with multi-national organizations around the world since 1985. She was born in the USA , worked and lived in Germany (23 years) and the UK (1 year). Her life’s work has centered on helping individuals and organizations appreciate and tap into the rich diversity of their people by creating a safe and rich working environment that supports learning and inspires motivation, commitment, creativity and innovation.

Gail studied international business, linguistics, and German at the University of Georgia , Universitaet Muenchen ( University of Munich), and the University of Manchester Institute of Technology, and is a certified Master Trainer in AL (IAL and DGSL), an NLP Practitioner, Dialogue-Facilitator (MIT) and was part of the Transformational Coaching Program with Dr. Fred Kofman and Dr. Freeman Dhority from MIT.


Gail Heidenhain

While living in Germany, she worked with organizations throughout most of Europe to support them in creating effective global teams, leaders and processes for learning more effectively globally. Gail has been designing and facilitating a variety of learning programs to develop personal mastery and the ability to generate possibilities through productive communication in organizations around the world since 1990. She is in equal parts coach, consultant and facilitator. In her most recent work as a consulting partner to Royal Dutch Shell, Gail did research into the current theories of, and best practices in developing Intercultural Competence, and co-developed and facilitated Shell’s intercultural program worldwide.

Gail is the current president for the International Alliance for Learning, the professional organization for Accelerated Learning (IAL), and has served on the boards of the North American Simulation and Gaming Association, the Southeast Society of Organizational Learning, the German Society for Accelerated Learning (DGSL), and the Organizational Change Alliance.

 

 

  

Roland Boettcher

Roland Boettcher, Vice-President of Delphin, Inc., has been consulting in the area of personal effectiveness since 1990. He has been training facilitators in Accelerated Learning since 1991. Prior to that, he worked as a music therapist and a social worker for 12 years. Roland studied Psychology and Social Pedagogy in Germany . He is a certified Master Trainer in AL (IAL and DGSL), a NLP Master Practitioner, Dialogue-Facilitator (MIT) and a music therapist.  

He has both designed and facilitated programs in Personal Mastery, Leadership Development, Stress Management, Presentation Skills, and Productive Communication for corporations in Germany, Austria, Switzerland and Northern Italy.  


 

Roland has also developed numerous training games and simulations for Delphin and other organizations to use in programs as diverse as leadership development, team development, compliancy, intercultural competence, and presentation skills. Roland has presented at numerous conferences in Germany and the US on AL related topics.   

He is currently the Executive Director of the International Alliance for Learning.